SciCan HYDRIM L110w Service Manual download pdf (Page 37)

3. Diagnostics and Troubleshooting

Cycle Fault Effect Problem Possible Causes

Touchscreen is blank/

white

Check power source

USB storage device

does not contain

the last print out

Re-insert the USB storage

device and wait for the

data to copy over again. If

problem persists, back up all

the information on the USB

device and reformat it.

NOTE: the web portal allows

access to all of the unit’s

cycle information.

Unit is not sending

emails

Check email settings by

using the TEST button on

the unit’s web portal.

From the SETUP web page,

select the TOOLS tab.

Click on TEST to check

your router, unit, and Internet

connections. If all settings

appear to be OK. Go to

the unit’s touchscreen

and renew

the IP address by following

these steps:

1. Scroll through the setup

menu to NETWORK

SETUP and select.

2. Select RENEW IP.

Not receiving emails

from the unit

Check user’s spam lter.

Be certain the unit has been

identiﬁed as an accepted

email source.

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SciCan HYDRIM L110w Service Manual Page 37